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When companies consolidate departments or lay-off employees, the action often results in administrative support staff working with multiple bosses. Though the strategic goal is to save money, the act can backfire if the new normal doesn’t quickly fall into place. Assistants play a critical role in how swiftly that happens. Here are a few tips to help:
1) Acknowledge that bosses are unique individuals. Managers don’t all come with the same personality, or work…Continue
I help resolve all sorts of conflicts but the ones I get questioned about the most are the ones having to do with the workplace. Granted, most of the questions come in the form of hushed tones coupled with clandestine gestures that I’m supposed to recognize as some sort of universal sign language, but these inquiries always remind me of just how difficult it is sometimes to maneuver through our jobs. So, back to the topic I go.
You know that being an employee isn’t always easy so…Continue
Sometimes you just have to admit that what you’re doing is obvious. This is one of those times. Here’s a blatant plug for two new products my partner and I just launched at www.anytimeseminars.com.
The Dirty Dozen: 12 Behaviors that Cause Conflict (and what to do about them). This webinar gets to the point really quickly, so from start-to-finish it’s under an hour. Everything from micromanaging to dishonesty is addressed. You’ll get a…Continue
Santa has mad skills when it comes to deciding who’s naughty or nice, but I’ve been wondering lately how the rest of us determine such things. After listening to loads of people both in and out of conflict situations, I’ve come to the conclusion that what we do is collect lots of information and then funnel the bits into an internal meter. The device considers everything we know (and some things we don’t know) and then the arrow points in one direction or the other. Some of the criteria…Continue